Information We Collect

We collect personal information you provide directly, such as your name, email address, phone number, billing information, and any other details necessary to fulfill your orders and provide customer support. Technical data, including IP address and device information, is also collected to enhance site performance and security.

Use of Your Information

We use your personal data to:

• Process orders and facilitate delivery.
• Provide personalized customer support and respond to inquiries.
• Send you updates on our services, including special offers, promotions, and news related to Don Meals.
• Improve and optimize our website and services based on user behavior and feedback.

Data Storage and Security

Don Meals operates secure servers and uses strict security measures to protect your data. We are committed to storing your information in a manner that is compliant with relevant data protection laws to ensure that it remains safe and private.

Product and Service Support

To provide effective customer support, we store the information you provide when you create a Don Meals account. This includes maintaining records of your orders, preferences, and support history, ensuring a seamless support experience each time you contact us.

Embedded Content and Third-Party Services

Our website may contain embedded content, such as videos, which behave as though you are visiting the original site. These third-party websites may collect data about you, use cookies, or track your interactions. We recommend reviewing the privacy policies of these third-party providers to understand how they handle your information.

Sharing Your Data with Trusted Partners

We do not sell or rent your personal information to third parties. However, we may share data with trusted partners solely to fulfill our services, such as processing payments through secure payment gateways or managing support requests. Our partners are carefully vetted and comply with strict data protection standards.

Data Retention

We retain your personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. If you are a registered user, you can view, edit, or request the deletion of your data at any time (excluding username). Some data may be retained for legal or administrative purposes.

Your Rights Regarding Your Data

• Access: You may request an exported file of the personal data we retain.
• Correction: You can edit or update your information by logging into your account.
• Deletion: You may request deletion of your data; however, data required for administrative, legal, or security purposes may be retained as necessary.
• Consent Withdrawal: You can withdraw consent for specific uses by contacting us.

Legal Disclosure of Information

We may disclose your information if legally required to do so, such as in response to a valid government request, subpoena, or court order. If feasible, we may notify you of such requests, but we are not obligated to do so. Any disclosure will comply with applicable laws and be limited to the minimum information necessary to fulfill legal requirements.

Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your data, please reach out to us:

• Email: info@donmeals.ca
• Phone: +1 (204) 583-5231